Dedicated to disseminating news & information not found in mainstream media....
I want to ask each of you to consider doing the following when you are
the phone to any US customer service representative that is based in a foreign
country (like India ). I have done this twice and it works! Any time
you call an
800 number (for a credit card, banking, charter communications, health
insurance, you name it) and you are transferred to a representative
(like in India),
please consider doing the following:
After you connect and you realize that the customer service representative
is not from the USA (you can always ask if you are not sure about the accent),
please very politely (very politely - this is not about trashing other
"I'd like to speak to a customer service representative in the United
States of America ."
The rep might suggest talking to his/her manager, but, again,
politely say, "Thank you,
but I'd like to speak to a customer service representative in the USA
." YOU WILL BE IMMEDIATELY CONNECTED to a rep in the USA . It only
takes less than one
minute to have your call re- directed to the USA . Tonight when I got
to a USA rep, I asked again to make sure - and yes, she was from Fort
Imagine if tomorrow, every US citizen who has to make such a call and then
requests a US rep, imagine how that would ultimately impact the number of US
jobs that would need to be created ASAP. Imagine what would happen if every
US citizen insisted on talking to only US phone reps from this day on.
If I tell 10 people to consider this and you tell 10 people to
consider doing this
- see what I mean...it becomes an exercise in viral marketing 101.
Remember - the goal here is to restore jobs back here at home - not to
or rude to a foreign phone rep. If you agree, please tell 10 people you know
and tell them to tell 10 people they know....etc...etc...